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Company: CapTel Captioned Telephone
Address: 450 Science Drive
City: Madison
State / Province: WI
Zip / Postal Code: 53711
Country: US
Toll Free: 800-233-9130
Tel: 608-238-5400
Fax: 608-238-3008
Years in Business: 16
National Sales Manager: Ron Dreyfus; Jamie Machotka
Estimated Time of Delivery: Same day (select areas) or expedited shipping

90-day full warranty; 5-year repair/replacement policy


Product line or service:

CapTel captioned telephone shows word-for-word captions of everything a caller says over the phone. Like captions on television, for the phone. Helps people with hearing loss enjoy phone conversations confident they'll catch every word.


CapTel looks and works like a traditional phone. It features a large display screen with adjustable font sizes and colors, and a built-in answering machine that shows captions of messages. Hearing aid compatible.

Ongoing marketing & educational support:

A customer service helpline is available 24/7 with the push of a button. Helpful "Getting Started" DVD comes with each telephone. Additional support online includes live chat and easy-to-follow videos.

In-service training:

Home installation and on-site training available in most areas. Please call for details.

What inspired your company to produce these products or services?

CapTel was developed to provide people with hearing loss with the confidence, security and peace of mind of relying on the phone to connect with family, friends and businesses.

What inspired your founder(s) to form your company?

CapTel believes people with hearing loss deserve the same easy access to telephones that everyone else has. Hearing loss does not need to stop individuals from connecting with those who are important in their lives.

What sets your company apart from others in the industry?

CapTel offers 24/7 customer helpline, choice of multiple telephones, applications for captions on mobile/cell phones, superior products, and trusted captioning service.

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