Call for presenters
Registration
Team building
Exhibit/sponsorship info
Overview
6 reasons to attend
Trade show
Schedule-at-a-glance
General session
Preconference
Reception
Travel
Hotel
CEUs
FAQs
2016 event brochure (PDF)

Frequently asked questions

ICAA Conference and Trade Show
Gaylord Palms Resort & Convention Center
October 12-14, 2017

Q. Where is the ICAA Conference held?
A. The ICAA Conference takes place October 12-14, 2017 at the Gaylord Palms Resort & Convention Center, Orlando, FL. ICAA Registration Desk will be in the area of the resort and convention center dedicated to the ICAA Conference and Trade Show

Q. Will conference busing be available?
A. Others hotels for the ICAA Conference and Trade Show are within a short distance of Gaylord Palms Resort & Convention Center. No conference busing will be provided.

Q. What is included in the ICAA Conference fee?
A. Your registration fee includes the educational seminars, ICAA Welcome Reception, ICAA General Session, early-morning workouts, online conference handouts, and exhibit hall entry.

Q. Are the full-day ICAA workshops included in the registration fee?
A. No, there is an additional per-person cost of $89 to participate in a preconference workshop. A separate fee applies to the stand-alone marketing symposium. Space is limited for these educational opportunities. Register early to avoid disappointment.

Q. How do I earn continuing education units for the classes I attend?
A. You can earn credits by signing up for the CEU program. To cover costs, you’ll be charged a $29 fee if you enroll in this program by October 1, 2017, or $45 on-site. At the conference, you’ll receive a logbook that shows certifying organizations and sessions that offer credits. We recommend that you complete the contact information on the logbook’s back page as soon as you receive this booklet to minimize the possibility of having to purchase another should you misplace it. Conference staff will reunite found logbooks with identified owners wherever possible.

The room monitor will stamp your book to verify your attendance at a session. You must stay for at least 60 minutes in a 90-minute session to qualify for credits. When you leave the conference, return your stamped booklet with completed contact information to the ICAA Registration Desk. Allow eight weeks for your CEU transcript to arrive via email. Please check your spam filter if your transcript is overdue.

Q. What will I find at the trade show?
A. You will find new technologies, equipment and services to support multidimensional wellness for older adults from providers committed to active aging.

Q. How do I receive session handouts?
A. A few weeks before the conference, we will email you a link to the handouts. You can scroll through the schedule to find your desired sessions and determine whether speaker handouts are available. Be sure to download and/or print handouts before you leave home. All available ICAA session handouts will be posted on the ICAA website after the conference, with a login number and password provided to you for convenient access.

Q. How do I become an ICAA member?
A. You can become an ICAA member and receive 20% off the one-year ICAA membership dues when you register for the conference by the June 5 early-bird deadline. This is a one-time offer for first-time members only. Fill out the optional membership section on the conference registration form when you go to www.icaa.cc/registrationForm.asp. See the ICAA website for membership options and benefits.

Q. We’re sending several people to the conference. How do we register?
A. Sending more than one person to the conference maximizes the impact of your investment. To qualify for a group discount, you must all register for the ICAA Conference at the same time and make one payment for the total fees. Visit www.icaa.cc/registrationForm.asp to complete one online application form per person, then pay by PayPal. Alternatively, download a registration form to copy and complete for each person. Fax all the forms together to 604-708-4464, and indicate payment by check or credit card. Or call us toll-free at 866-335-9777 to register by phone.

Q. Can I register now and pay later?
A. Yes. You can register online or by fax or phone, with payment to follow. Your options are to call us with your credit card information, or to mail a check. If payment does not arrive within 30 days, your registration will be cancelled. After September 30, if you plan to pay by check, please indicate on your form that you’ll pay by check on-site. Payment must be received prior to or at the conference for your registration to remain valid.

Q. I don’t have a formal job title, but the form says “required.” What should I do?
A. If you don’t have a title, please use a description of your job. For example, wellness activity leader or personal trainer or administrator.

Q. When will I receive confirmation of my registration?
A. You’ll receive email confirmation of registration within one week of ICAA’s receipt of your conference registration. Please contact us if you do not hear from us within an appropriate amount of time.

Q. If I can’t attend the conference, can someone else from my company go in my place?
A. If you need to cancel your registration, please submit your request in writing. A $100 cancellation fee will apply. After September 30, no cancellations are permitted, but you can transfer your registration to another delegate or to a future year.

Q. Is there a dress code for the ICAA conference?
A. Conference dress is casual. We recommend you wear comfortable walking shoes and bring a sweater or jacket. Meeting rooms are air-conditioned and often chilly.

Q. Will healthy food options be available on-site?
A. The Gaylord Palms Resort & Convention Center offers many food choices. However, you may want to bring healthy snacks with you or visit a local store to purchase items. Ask the hotel concierge for the nearest grocery or corner store. Note: ICAA has no control over food options available on-site.

Q. Will drinking water be provided?
A. Water will not be available in session rooms.

Any other question please e-mail info@icaa.cc or call 866-335-9777

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