What are you doing to boost staff or your customer moral?
Comments
Marjorie Coalman March 31, 2020
Its very hard for a number of our employees - especially the dining services and kitchen crew to get to work on many days. With schools and preschools closed leaving children at home is especially difficult. Many of our employees are single parents. With grandparents and friends unable to help out it is really tough. The residents and management team do a good job of complimenting the team members and giving them kudos.
Providing pizza party, offering employee exercise classes outside, having outdoor competitions such as a "walking challenge" for staff with prizes awarded, offering the "market fresh" grocery items from our dining service at cost. We have a social media option that allows us to award "points" for extra effort and they can be used to purchase items, experiences or food, etc. And most importantly, I believe, we are working VERY hard to keep them informed and feeling connected and appreciated. We have offered if anyone has a personal critical need to go to HR and we will try to help find resources. We are extending our telehealth option which is provided to employees covered by our health insurance, to be available for ALL employees (part time and prn) AND their immediate family members. We know taking care of our team members is as important as taking care of our residents.
What are you doing to boost staff or your customer moral?
Comments
Marjorie Coalman March 31, 2020
Its very hard for a number of our employees - especially the dining services and kitchen crew to get to work on many days. With schools and preschools closed leaving children at home is especially difficult. Many of our employees are single parents. With grandparents and friends unable to help out it is really tough. The residents and management team do a good job of complimenting the team members and giving them kudos.
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Emma Harrill March 20, 2020
Providing pizza party, offering employee exercise classes outside, having outdoor competitions such as a "walking challenge" for staff with prizes awarded, offering the "market fresh" grocery items from our dining service at cost. We have a social media option that allows us to award "points" for extra effort and they can be used to purchase items, experiences or food, etc. And most importantly, I believe, we are working VERY hard to keep them informed and feeling connected and appreciated. We have offered if anyone has a personal critical need to go to HR and we will try to help find resources. We are extending our telehealth option which is provided to employees covered by our health insurance, to be available for ALL employees (part time and prn) AND their immediate family members. We know taking care of our team members is as important as taking care of our residents.
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