I will like to know how everyone is coping. How are you able to call your associates and residents down? What are some of the activities you are doig to keep your residnets active and calm?

the food service staff are a BIG help. When they deliver the meal they knock on the door - loudly if the resident has a hearing loss or takes awhile to come to the door. They briefly engage the resident in conversation - also do a physical scan. If they see something out of the ordinary, they report it to the management team who does a wellness check by phone or personal visit.