Navigating a death and knowing what to do when someone dies can be one of the hardest things anyone will ever experience and, since it is a priority for the Government of Canada to help Canadians deal with major life events, Employment and Social Development Canada recently introduced a portal to help Canadians deal with the difficult circumstances surrounding death.

Instead of having to navigate countless web pages, Canadians now have all the information they need in one place. The “What to do when someone dies” hub is designed to provide a simple and improved experience that will help people better understand their next steps, available services, benefits and programs.

The hub directs Canadians to the services they need, whether they are a family member, a funeral home representative or an executor or liquidator. A key feature is the hub’s personalized questionnaire. After visitors answer a few simple questions, the tool provides them with a personalized checklist and information on the benefits and services that apply to their situation.

This new life event hub builds on the previous success of the retirement hub launched in October 2023, which has served more than 450,000 visitors in understanding their retirement options, according to the government.

To access the “What to do when someone dies” hub, click here

To access the Canadian retirement hub, click here