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What's new: Unlocking the future: Closing the gap between consumer expectations and community offerings in senior living report.

Scientific research

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Access and utilize the ICAA library of scientific studies, reports and statistics to assist you with the development of your business case for wellness, program and community design and development, evidence-informed lifestyle choices and marketing strategies and approaches.

Generation gap shrinks for customer expectations-6817

Generation gap shrinks for customer expectations

A survey from telecommunications company Genesys found that when it comes to customer service, "people unite across age groups in their shared dislikes; everyone hates being put on hold and getting incorrect information."

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Customer service

Trazodone, antipsychotics have similar fall/fracture risks-6813

Trazodone, antipsychotics have similar fall/fracture risks

The antidepressant trazodone is frequently prescribed as an alternative to antipsychotics in older adults with dementia.

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Physical wellness

Some quick dementia tests likely to be wrong-6810

Some quick dementia tests likely to be wrong

Quick tests used in primary care settings to identify whether people are likely to have dementia may often be wrong, according to a study published in the journal Neurology Clinical Practice.

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Cognitive health

Office levels of CO2 harm cognition, productivity-6807

Office levels of CO2 harm cognition, productivity

New UK research shows high carbon dioxide (CO2) levels in offices are decreasing workers' cognitive abilities.

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Construction

Stats: Health costs of ageism: US$63 billion yearly-6803

Stats: Health costs of ageism: US$63 billion yearly

Ageism led to excess costs of US$63 billion for a broad range of health conditions in people over age 60, according to Yale researchers.

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Trends

Tech Talk: Rural residents less likely to use telehealth-6797

Tech Talk: Rural residents less likely to use telehealth

Studies suggest that people living in rural areas are among those who could benefit most from telehealth, yet a new report shows they are less likely than urban people to engage in three basic telehealth activities: 17% of rural people conduct online health research, 7% engage in online health maintenance, and 1.3% use online health monitoring (compared with 20%, 11%, and 2.5% of urban residents, respectively).

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Technology

Total items: 2686

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