Don't skimp on training by Debra J. Schmidt
It’s a proven fact that companies that provide well-planned employee training programs will outperform their competitors. The best companies in the world spend the most on training, so their people are top-notch. You can talk all you want about great customer service or wishing more sales would come in, but until you decide how much you are willing to spend on consistent, quality training, you will never be the best in your industry.
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