Listen to stakeholders before initiating change by Debra J. Schmidt
I was out of town last Saturday. While I was gone, my husband took our son to the pet store just for fun. On an impulse, he decided to purchase two goldfish—total investment: 59 cents.
My son called me just as I was preparing to drive back to Milwaukee and excitedly told me about our new pets. Then, my husband came on the line and asked me where our little aquarium was.
This is a benefit of membership. If you are not an ICAA member you will need to purchase a membership for access. To learn more here
