Lessons learned from benchmarking wellness by Patricia Ryan, MS, and Colin Milner
What can organizations dedicated to older-adult quality of life learn about the value of wellness programming from the 99 communities with independent and assisted levels of living, as well as 3,000 residents, who participate in the ICAA/ProMatura Wellness Benchmarks? The system aggregates data from resident survey responses and outcomes measures to reveal the impact of wellness programming from a business perspective. It also takes note of how participation affects quality of life for residents.
This is a benefit of membership. If you are not an ICAA member you will need to purchase a membership for access. To learn more here
