Five Meal Plan: Quincy Village reimagines food services

Quincy Village in Waynesboro, Pennsylvania, focuses "on providing older adults with quality service and a meaningful experience." Set amid the mountains, forests and farmlands of Franklin County, the not-for-profit continuing care retirement community provides four levels of living--independent living, personal care, assisted living and skilled nursing--and serves approximately 450 residents ages 55 and older. ... "Quincy Village is always looking at how we can raise the bar and deliver and support the best engaging services and culture, and in doing so, enhance the quality of life for our residents," says Director of Community Life and Volunteer Services Laura Glass. "For example, we determined a need to enhance the dining experience within our community." Quincy Village staff researched and designed a new meal program that they believed would work best for residents in nursing care. "This plan breaks away from the traditional tray service found in nursing homes and replaces it with fresh, made-to-order food five times a day (instead of three)," Glass says. Called the Five Meal Plan, the new dining program "has truly allowed us to provide quality resident-centered care," she adds.