Smiley face emoji creates negative impression in work-related emails
A smiley face emoji and similar emoticons included in work-related e-mails may not create a positive impression and could even undermine information sharing, according to a study published in the journal Social Psychological and Personality Science.
![](images/btn_login.jpg)
This is a benefit of membership. If you are not an ICAA member you will need to purchase a membership for access. To learn more here