Shopping online during COVID: Education needed

Although this article is angled to holiday shopping, it certainly is relevant for all online shopping, for all age groups, year-round. The study, conducted in October, 2020, included more than 1,000 landline and cell phone interviews with US adults who use the internet at least occasionally to shop. The report is full of details regarding the percentage of adults who make different types of online purchases, what they buy and where. It also includes a quiz (with answers) that could be used as a starting point for an educational session. Only 15% of respondents were able to answer seven or more questions correctly.